The cleanliness of the room is a crucial factor in your guests’ first and lasting impression of your premises.
Here are 5 ways outsourced accommodation cleaning can benefit your business and get you that 5-star review.
- Cost savings
The resources required to manage in-house cleaners can add up when you consider the costs of recruitment, training, absenteeism, turnover, and management – in addition to wages. Having your accommodation cleaning managed by a professional provider is more cost-effective and enables you to focus on your guests and their needs.
- Specialised services
A professional commercial cleaning provider will be able to offer specialised cleaning in addition to your routine services, including deep cleaning, carpet cleaning, disinfection cleaning, and external building washing. Building maintenance and safety solutions, such as non-slip floor treatments, keep your guests safe and prevent liability issues. After all, a guest who gets injured on your premises is not likely to give you that 5-star review!
- Scalability
Your cleaning requirements will differ between peak and off-peak seasons. Your commercial cleaning provider can scale up and down to meet your needs, saving you the hassle of managing staff fluctuations throughout the year.
- Guaranteed quality
Qualified cleaners and premium cleaning equipment ensure quality results. CMBM also provide a dedicated Client Services Manager (CSM) for every site to oversee cleaning quality. Our clients enjoy knowing their sites are regularly audited for quality and can reach their CSM at any time for assistance.
“It has been a pleasure to come to work and know that our cleaning is being done so efficiently and thoroughly. I have not had one complaint from guests about missing a towel, not having their room cleaned, or anything to do with the cleaning of rooms. Thank you so much.”
– Hay Point Hotel Motel
- Reactive support
Wear and tear, accidental breakages, and ongoing maintenance requirements are amplified in accommodation settings. With a professional cleaning and facility services provider, you benefit from having a trusted partner to manage urgent ad hoc repairs. Your guests can relax and enjoy their stay knowing they are well looked after!
CMBM Facility Services provide accommodation and hospitality cleaning for hotels, motels, taverns, and resorts across Queensland and Northern New South Wales. Contact us on 1800 26 26 37 or at helpdesk@cmbm.com.au to discuss how we can support your premises.
